Richa brings more than 25 years’ experience of building iconic brands, driving customer growth, and leading large-scale business transformations across private equity, financial services, healthcare, and digital ecosystems.

Richa’s executive career includes serving as Global Chief Marketing & Brand Officer at Fidelity International, where she established the firm’s first integrated global marketing organisation across 28 markets. Prior to this, as Global Chief Customer & Marketing Officer at HSBC, she led customer and growth strategy across more than 60 markets and oversaw one of the bank’s largest global marketing investment portfolios. Earlier in her career, as Global Chief Digital Officer at Johnson & Johnson Consumer Health, she led the digital transformation of more than 50 brands and helped scale global e-commerce and consumer engagement capabilities.